Services / Operations & Support

Reliable Performance,
Year After Year

After go-live, our support service keeps your robots performing to the business case: monitoring, maintenance coordination and continuous improvement, for the full life of your fleet.

The Service

Focused On
Productive Uptime

Our support service is built around one metric: the productive uptime of your robots. We monitor performance against the business case, coordinate maintenance and manufacturer support on your behalf, and keep your own team in control of the fleet.

  • Performance monitoring — throughput, uptime and cost per task, reported against the original business case.
  • Maintenance & manufacturer coordination — a single point of contact for maintenance, spare parts and updates.
  • Continuous improvement — new tasks, expanded capabilities and fleet growth when the numbers support it.
Specialist reviewing performance charts at a laptop in the warehouse

Get More From Your
Current Deployment

We support deployments built by other parties as well, starting with an independent performance review of your current fleet.

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